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FAQ 3

Once I have approved an invoice, I am unable to change the details. So for instance, if I approve an invoice and had made a mistake on the contact details, i can't seem to update this without creating a new invoice.
When I email parents, the greeting has their child's name. Could this be changed? So if the greeting can correspond with the name of the person responsible for the account.
I have an invoice with a contact that doesn’t have an email address and the invoice is to be directly submitted to the medical aid. How can I do this since the system displays an error and does not email/submit the invoice to medical aid?

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